REGULATIONS
Regulation for Apartments at Corso Sant’Anastasia
- Cleaning and Linen Change Services
- Upon request, an extra linen change is available for €30.00.
- An additional cleaning will incur a fee of €50.00.
- A combined cleaning and linen change service is available for €65.00.
- Number of Guests
- The number of guests must strictly match the registered count upon arrival. Hosting more individuals than booked is prohibited, as the bed capacity is reported to the appropriate authorities.
- Behavior and Respect
- Loud noises, high-volume music, parties, or gatherings that may disturb other guests and neighbors are strictly prohibited.
- Management reserves the right to enter apartments in case of excessive noise to ensure everything is in order.
- Order and Cleanliness
- Rearranging furniture is prohibited.
- Guests are requested to leave the apartment in the same orderly condition as found upon arrival.
- Do not dispose of items that could block toilets, bidets, and sinks, such as diapers, sanitary pads, and kitchen paper.
- Guests must not leave waste in common areas.
- Please leave the kitchen clean and orderly as found upon arrival.
- Notify the host immediately in case of any damages.
- Prohibitions
- Smoking is prohibited inside apartments and common areas.
- Pets are not allowed.
- Check-in and Check-out Times
- Check-in: 15:00 – 01:00. Late arrivals must be communicated at the time of booking. In case of unavoidable delays, it is essential to inform the host.
- Check-out: The apartment must be vacated by 10:00, unless otherwise agreed. Unauthorized extensions will be treated as an extended stay and charged accordingly.
- Penalty for late departure: After 11:00, a fee of €15.00 per hour will be charged, up to a maximum of one full night if exceeding 14:00, unless prior arrangement with the host.
- Respect for Quiet Hours
- Between 14:00-16:00 and 23:30-08:00, guests are advised to refrain from any noise that may disturb others’ rest, including loud conversations. Use of radios and televisions is permitted in moderation and within quiet hour guidelines.
- Check-in Early Check-in
- Early check-in is possible subject to availability. Access before 14:00 will incur a charge of €10.00 per person.
- Cancellation Policy
- A full refund is provided for cancellations made up to one week before the scheduled arrival date. After this period, the total amount will be charged.
- Expulsion and Removal
- Management reserves the right, as per Italian laws, to expel without notice anyone who fails to comply with regulations or behaves in a manner causing damage or disturbance.
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